Local Pick Up & Delivery

Contactless Pick Up is available for all orders, regardless of value, by appointment. Simply select the pick up option and then wait for an email to confirm that your package is ready for pick up. Then, PLEASE email us to arrange a time convenient to yourself for pick up. We will leave the package, clearly labelled, outside for pick up at a time when we are home to ensure that your parcel doesn't wander off before you get here. We are located in Waterdown.

Delivery is FREE for all orders over $25 in the following area. The system SHOULD calculate it automatically, but if it doesn't for some reason (it is a bit finicky for some postcodes) just use code FREEDELIVERY at check out. Offer only available to homes in the green box. (Obviously if you are like 100m outside then we can live with that).

For orders under $25, a $5 delivery fee will be charged. For homes outside the green area delivery may be possible. Please message for help.

Combining Orders - this is the option that most customers choose. If you have an order under $25, you can ask us to hold that order. We will wait until you have another order or orders, that combine to take you to the $25 threshold. At this point we will deliver for free.

Deliveries will be made once a week to Burlington, Waterdown, Hamilton and Dundas. If you need it immediately please message us. We may be able to deliver faster for a small fee, or alternatively you can always arrange same day pick up from me. 


Policy Update (17th November 2021)
Moving forward, if you buy something from me and plan to pick up, we will hold the item or items for 4 months from the date of purchase. If it is still sitting in my "waiting" area, it will be donated on your behalf. Remember delivery is free when you spend $25 and if you are not able to reach that threshold you may pay $5 for delivery. Failing that you can pick up. We will do our best to contact you to make arrangements and continue to make your experience easy and convenient.  Thanks for your understanding.